NeighborWorks Northeastern Pennsylvania

2024: The Institute will conduct a needs assessment encompassing seven counties to identify specific challenges homeowners (prospective, new, and existing) face regarding home maintenance from financial and physical perspectives. Identify the best methods for access to and delivery of education, training, and/or other resources.

June – August 2022: The Institute prepared and presented detailed housing data to inform NeighborWork’s strategic plan for affordable and senior housing.

June 2020: NWNEPA implemented a program involving safety assessments for seniors followed by assistance with critical modifications that facilitate aging in place. The Institute launched a formative and summative evaluation process to assess the program’s impact.

June 2020: NWNEPA’s compensation structure and work environment were assessed with the goal of strengthening employee recruitment and retention. Surveys, interviews, and secondary research of best practices contributed to recommendations for an improved employee handbook, a competitive benefits and compensation package, and engaging workplace policies and culture.